Gmail accounts linked to the Mail app (often known as Mail and Calendar), which is on the market pre-installed on Home windows 10, are dealing with a number of points, a number of customers reported on-line. Whereas some customers have identified that the app has silently been deleting their emails, numerous customers have additionally talked about that it’s transferring the despatched e-mail gadgets to the spam folder. There are additionally some customers who’re dealing with points with the Outlook app on each Home windows and Mac units. Microsoft is, nevertheless, but to supply any readability.
As per the experiences on the Microsoft Group boards, the problems with the Mail app have impacted numerous Gmail customers. “Over the weekend, the emails that I’ve been sending haven’t been proven in my despatched gadgets folder, though typically getting by way of to the recipient, typically not. I’ve eliminated my account, checked all of the settings and adopted the net guides. System up to date,” one of many affected customers mentioned on the Microsoft Group boards.
A number of customers are complaining about the identical subject on the corporate’s boards, as spotted by MSPowerUser. There are additionally numerous evaluations on the Microsoft Store displaying points within the Gmail integration out there inside the newest model of Mail app. “It is good however does not work very properly with Gmail as I can not see attachments of the identical,” one of many customers wrote on the Microsoft Retailer.
Some customers have additionally indicated that they don’t seem to be even in a position to join their Gmail accounts with the Mail app on their Windows 10 computer systems. This implies that they should change to another resolution to ship and obtain emails from Gmail.
As per some consumer experiences on the Microsoft Group boards, Google has underlined that there is no downside at its finish. “I’ve posted my query to the Gmail group and was advised that this is a matter that has been recurrently reported by customers of Home windows 10,” a consumer said in a discussion board put up.
Among the affected customers have discovered a brief workaround, which is to create a brand new filter by way of which emails will not be despatched to the spam folder immediately. Nevertheless, that workaround works solely within the case if emails are transferring to the spam folder. It does not work for customers who’re reporting sudden deletion of their emails.
Whereas responding to customers on the Microsoft Group boards, a Home windows Insider MVP has stated that the problems have been there as the most recent model (16005.12827.20200.0) of the Mail app is damaged for Gmail accounts. Microsoft, nevertheless, hasn’t but supplied any readability on the matter. The corporate did not reply to an e-mail requesting a touch upon the problems on the time of submitting this story.
Some experiences recommend that the problems transcend the Mail app and are impacting users even on Outlook for each Home windows and Mac units. There are some Microsoft 365 customers who’ve additionally noticed that Outlook is not saving their despatched emails from a Gmail account. This means that there are some server-side points on the Microsoft finish. The corporate is but to supply an acknowledgement, although.
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